['Privacy Policy for Our Online Platform\n\nAt Regal Canine Coaching Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how our online platform collects, uses, stores, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWe may collect the following types of personal information when you use our online platform or access our pet services: \n- Contact details such as your name, address, phone number, and email address. \n- Information related to your dog, including breed, age, health, and behavioural history. \n- Payment information necessary to process transactions. \n- Records of communications, queries, and appointments with our team. \n- Usage data, including IP addresses and browsing patterns on our site, to help improve our service.\n\nHow We Use Your Information \nYour personal information is used solely to: \n- Provide and administer private dog training, obedience classes, behavioural consultations, puppy socialisation, and canine fitness coaching. \n- Respond to your inquiries and communicate with you effectively. \n- Process payments and manage bookings. \n- Comply with legal obligations and ensure the security of our online platform. \n- Improve and personalise your experience on our services.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and scheduling platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify. \nWe may also disclose your personal information if required by law or to protect the rights, property, or safety of Regal Canine Coaching Ltd, our users, or others.\n\nData Retention \nWe retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. Once your information is no longer needed, we will securely delete or anonymise it.\n\nYour Rights \nYou have the following rights regarding your personal data: \n- The right to access the personal data we hold about you. \n- The right to request correction or update of inaccurate or incomplete data. \n- The right to request erasure of your data where applicable. \n- The right to restrict or object to processing under certain circumstances. \n- The right to data portability, allowing you to receive your data in a structured, commonly used format. \n- The right to withdraw consent at any time where processing is based on consent. \n- The right to lodge a complaint with a supervisory authority if you believe your data is processed unlawfully.\n\nTo exercise any of these rights or for any privacy-related inquiries, please contact us via postal mail at: \nRegal Canine Coaching Ltd \n47 Kingswood Road \nSuite 3B \nBristol, South West England \nBS6 5PN \nUnited Kingdom\n\nData Security \nWe implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to your information is restricted to authorised personnel who require it to perform their duties.\n\nCookies and Tracking Technologies \nOur online platform uses cookies and similar technologies to enhance your user experience, analyse site traffic, and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain functionalities.\n\nChildren’s Privacy \nOur services are not directed at children under the age of 16, and we do not knowingly collect personal data from individuals below this age.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your data.\n\nThank you for trusting Regal Canine Coaching Ltd with your personal information. Your privacy is important to us, and we are committed to safeguarding it diligently.', 0.0013776000000000003, 'gpt-4.1-mini']